How Carreh works

Straight answers about trips, travel passes, Logg, Atlas, imports, Premium and your account, including how they fit together, which is where most surprises come from.

Ask a question

Answered from Carreh’s published help articles.
← All help articles

How old you need to be for Social

Social opens at 13, and at 16 in Australia and Brazil. On iPhone the phone tells Carreh your age range, so Carreh never sees your birthday. On Android, Google Play's age signal is used where it exists, otherwise your date of birth.

iPhoneAndroid

What it is

The age check before Social opens for the first time.

What it does

  • Opens Social at 13 in most countries, and at 16 in Australia and Brazil.
  • On iPhone, asks the phone for your age range (Apple's Declared Age Range). Carreh gets the range, not your birthday.
  • On Android, uses Google Play's age signal where it is offered, otherwise asks for your date of birth.

What it does not do

  • It does not affect the rest of the Carreh app. Trips, Atlas, Logg and Advisor stay open.

What you need first

A Carreh account, and sharing your age range (or date of birth) when asked.

How it connects to the rest of Carreh

Your country's rule is the strictest of your store country and your account country.

Common questions

I chose not to share my age.
Social stays closed until the age can be checked. You can share it later from the Social tab.
Why 16 in Australia and Brazil?
The App Store rates the app 16+ in those two countries.

Still stuck?

If your question is about your own account, a booking or a payment, Support can see your account and this page cannot.

Contact Carreh Support