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Safety on Social: report, block, restrict and mute

From the menu on a profile, postcard or story you can report, block, restrict, mute, hide their story or remove a follower. Nobody is told. Carreh reviews reports within 24 hours.

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What it is

The safety tools of Carreh Social, on the menu of every profile, postcard and story.

What it does

  • Report, with 10 reasons: Spam; Scam or fraud; Bullying or harassment; Hate speech or symbols; Violence or dangerous people; Nudity or sexual content; Child safety; Self-harm or suicide; Pretending to be someone else; Something else.
  • Block: ends follows both ways and hides you from each other. By default it also covers new accounts that person makes.
  • Restrict: their questions and answers on your posts wait for your approval before anyone else sees them.
  • Mute their postcards, their stories or both, hide their story, or remove them as a follower.
  • Carreh reviews every report within 24 hours, and urgent ones (such as child safety, self-harm or violence) within an hour.

What it does not do

  • Nobody is told that you reported, blocked, restricted or muted them.
  • The person you report never learns who reported them.
  • A blocked person does not see that they were blocked. Your profile is simply not there for them.

What you need first

Social opened once.

How it connects to the rest of Carreh

Moderation decisions and appeals, and your Blocked and muted list in your Social privacy settings.

Common questions

How do I block someone?
Tap the menu on their profile, postcard or story and choose Block.
Where do I unblock someone?
In your Social privacy settings, under Blocked and muted.
Someone is in danger.
Report with Child safety or Self-harm or suicide. If someone is in immediate danger, contact your local emergency services.

Still stuck?

If your question is about your own account, a booking or a payment, Support can see your account and this page cannot.

Contact Carreh Support