How Carreh works

Straight answers about trips, travel passes, Logg, Atlas, imports, Premium and your account, including how they fit together, which is where most surprises come from.

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Answered from Carreh’s published help articles.
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Bookings

A booking is a flight, hotel, train, car hire or event inside a trip. Bookings arrive by forwarding a confirmation, by travel history import, by hand, or by booking through Carreh.

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What it is

The itinerary entries inside a trip. A booking always belongs to a trip.

What it does

  • Holds the detail of one flight, stay, journey, hire or event.
  • Sits inside a trip in Logg.
  • Accepts travel passes attached to it.

What it does not do

  • A booking does not exist outside a trip.
  • A booking does not add anything to Atlas by itself. The trip does that when it completes.

What you need first

A trip. If there is none, the email import will create one.

How it connects to the rest of Carreh

Trips in Logg, travel passes, and Atlas by way of the trip.

Who can use it

Everyone.

Premium

Adding and holding bookings is free.

Common questions

Can I book a flight or a hotel in Carreh?
Flight booking is paused while the flight partner is being finalised. Hotels are not sold by Carreh at all. Both can still be kept in Logg by forwarding the confirmation from whoever you booked with.
I have an existing flight booked through Carreh. Is it affected?
No. Existing bookings are unaffected and open as normal.
Where do my hotel bookings come from then?
From forwarding the hotel confirmation email to your Carreh import address.

Edge cases

  • A flight bought through Carreh becomes both a payment record and an itinerary entry. They are created separately, so the payment can exist for a moment before the itinerary entry does.

Still stuck?

If your question is about your own account, a booking or a payment, Support can see your account and this page cannot.

Contact Carreh Support