How Carreh works

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Importing bookings by forwarding email

Forward a booking confirmation to your personal Carreh import address and Carreh reads it, creates the booking, and creates a trip if there is no suitable one. This is the way to make a trip from a booking. It is free.

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What it is

Every account has its own import address. Anything you forward to it is read, and what it finds is added to Logg. This is the import that CAN create a trip.

What it does

  • Reads forwarded emails, images, PDFs and pasted text.
  • Creates a booking in Logg.
  • Creates a trip when no existing trip is a good enough match.
  • Attaches the booking to an existing trip when the dates and place line up well enough.
  • Holds anything it is not confident about, under Imported Bookings, for you to decide.

What it does not do

  • It does not create travel passes.
  • It does not add anything to Atlas.
  • It does not add trip members or documents.
  • It will not invent a date. A booking with no readable date is held for review rather than stamped with the day you forwarded it.

What you need first

Your Carreh import address, which is set up in the app.

How it connects to the rest of Carreh

Logg, where the trip and booking appear. Imported Bookings, where anything uncertain waits.

Who can use it

Everyone. This import is free.

Premium

Not required. This is the free import.

Platforms

iOS and Android. The address is per account, so forwarding works from any email client on any device.

Common questions

How do I get a trip into Logg without typing it?
Forward the booking confirmation to your Carreh import address.
Why is my forwarded booking under Needs review?
Either two trips matched equally well, or the confidence was too low, or no date could be read.
Can I forward a boarding pass to it?
Forwarding is for booking confirmations. A boarding pass is uploaded as a travel pass, and a pass never creates a trip.
Does it work for hotels and trains?
Yes. Flights, hotels, trains, car hire and events are all handled.

Common problems

Nothing appeared after forwarding.
It is most likely waiting for a decision. Open Logg, then Imported Bookings, and check Needs review.
The booking attached to the wrong trip.
Two trips overlapped and one scored higher. Move the booking to the correct trip from the booking itself.

Edge cases

  • A pass file or a calendar file attached to the email is read as structured data and trusted over anything read by AI.
  • A flight bought through Carreh goes through this same pipeline, and is never held for review.

Still stuck?

If your question is about your own account, a booking or a payment, Support can see your account and this page cannot.

Contact Carreh Support