How trips, bookings, travel passes, imports and Atlas fit together
A trip is the container. Bookings are the flights, hotels and trains inside it. Travel passes are documents attached to a booking or a trip. Imports create trips and bookings. Atlas is filled by trips that have completed, and by nothing else.
What it is
Carreh keeps your travel in one shape. Understanding the shape explains almost every question about something not appearing where you expected.
What it does
- A trip is the container. It has a title, a destination and dates, and it lives in Logg.
- A booking sits inside a trip. Flights, hotels, trains, car hire and events are all bookings.
- A travel pass is a document. It attaches to a booking or to a trip, or it stands alone.
- An import reads a booking confirmation or a history file and creates bookings, and a trip if there is no suitable one.
- Atlas holds the countries and cities you have visited, your wishlist and your Trip Stories.
What it does not do
- Bookings do not exist outside a trip. If an import cannot place a booking it holds it for review rather than leaving it loose.
- Travel passes are not bookings. A pass on its own puts nothing in Logg.
- Atlas is not filled by bookings, by passes or by upcoming trips.
What you need first
A trip, for almost everything. Bookings need one. Passes want one. Atlas needs one that has completed.
How it connects to the rest of Carreh
Logg shows trips and their bookings, with the passes attached to them. A pass with no trip opens on Android from More, then Documents, invoices & tools. On iPhone that list returns in the next update, and until then Client Services can find it for you. Atlas shows completed travel. Imported items awaiting a decision sit in Logg under Imported Bookings.
Who can use it
Everyone. Logg and Atlas are both free.
Premium
Logg and Atlas are free. Some things around them are Premium, and each is marked in its own article.
Common questions
- What is the difference between Logg and Atlas?
- Logg holds trips and the bookings inside them, past and future. Atlas holds where you have actually been: countries, cities, your wishlist and your Trip Stories.
- Why is my trip in Logg but not on my Atlas map?
- Atlas counts a trip when the trip moves into completed. A trip that is upcoming, live or a draft is not counted yet. An imported past trip is counted when it is imported.
- I joined someone else's trip. Why is it not on my Atlas?
- Atlas credits the trip owner only. Being a member of somebody's trip is not treated as evidence that you travelled.
Common problems
- A booking I forwarded is nowhere in Logg.
- It is waiting for a decision. An import that cannot confidently pick a trip, or that could not read a date, is held rather than guessed at. Open Logg, then Imported Bookings, and look under Needs review.
Edge cases
- A trip can be archived, removed or merged into another trip. In all three cases it stops appearing in the list but is not gone.
- A booking bought through Carreh becomes two records: the order, and the itinerary entry in your trip. If the second one is delayed the flight is paid for but briefly absent from the app.