What happens to a travel pass with no matching trip
It is saved as a standalone pass. Nothing is lost and nothing is refused. It opens on Android from More, then Documents, invoices & tools. On iPhone that list returns in the next update, and until then Client Services can find it for you. No message is shown at the time.
iPhoneAndroid
What it is
A standalone pass is a pass held on your account without a link to a trip or a booking.
What it does
- Saves the file and everything that could be read from it.
- Opens on Android from More, then Documents, invoices & tools, and on iPhone from the same place after the next update.
- Can be attached to a trip later, from the trip.
What it does not do
- It does not appear in Logg.
- It does not create a trip or a booking.
- It does not count towards Atlas.
- It does not warn you that no trip was found.
What you need first
Nothing. A standalone pass is what you get when there is nothing to attach to.
How it connects to the rest of Carreh
Logg, once you create the trip and attach the pass to it.
Who can use it
Everyone.
Premium
Not required.
Common questions
- Is my pass lost?
- No. It is kept on your account, and it opens on Android from More, then Documents, invoices & tools. On iPhone that list returns in the next update, and until then Client Services can find it for you.
- Why can I not see it under Active?
- A standalone pass counts as a single day, its travel date. Before that day it sits under Upcoming and after it under Past. If no date could be read it sits under Upcoming.
- Can I attach it to a trip afterwards?
- Yes. Create or open the trip, then attach the pass from there.
Edge cases
- A pass whose file is not a travel document is still stored, filed as an unknown type.
- A pass uploaded against a trip you do not own or belong to is saved without the link rather than refused.