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Travel history import

Travel history import brings past trips in from a CSV, JSON or ICS file, or from your calendar. It shows you what it found before anything is added, and it can be undone. Starting a new import requires Carreh Premium.

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What it is

A staging pipeline. You give it a file or your calendar, it reads it, shows you what it found, and adds nothing to your account until you confirm.

What it does

  • Accepts CSV, JSON and ICS files, and calendar entries.
  • Recognises exports from several travel apps by their filename and columns, as well as generic files.
  • Groups records into trips, starting a new trip when there is a gap of more than three days.
  • Flags likely duplicates. An exact duplicate is excluded automatically, a possible one is flagged and left unticked.
  • Creates trips, trip stops and bookings when you confirm.
  • Can be undone. Undo removes the bookings it created, and removes a trip only if nothing else is left in it.

What it does not do

  • It does not import travel passes or boarding passes.
  • It does not import documents, photos, notes, trip members, prices or seat numbers.
  • It does not connect to any travel app account. It reads a file or your calendar, and nothing else.
  • It does not write to your account until you confirm.

What you need first

Carreh Premium, and an export file or calendar access.

How it connects to the rest of Carreh

Logg, where the trips and bookings appear. Atlas, which counts a trip when it completes.

Who can use it

Carreh Premium subscribers.

Premium

Premium is required to start a new import. An import already under way can be finished without it.

Platforms

iOS and Android.

Limits

  • Files must be 5 MB or smaller.
  • CSV, JSON and ICS only.
  • Several files can go into one import.

Common questions

What file types work?
CSV, JSON and ICS. Anything else is refused.
Do I need Premium?
Yes, to start a new import.
Can I undo it?
Yes. Undo removes the bookings it created and removes a trip only if nothing else remains in it.
Will it duplicate trips I already have?
An exact match on the reference, or on type, date and flight number, is excluded automatically. A weaker match is flagged and left unticked for you to decide.
Does it bring my boarding passes across?
No. Only trips and bookings.

Common problems

The file was refused.
It is not a CSV, JSON or ICS file, or it is over 5 MB. Export again in one of the three supported formats, or split a large file.
The import ran but Atlas did not change.
An imported trip is counted in Atlas when it is imported, but only when its destination can be placed in a country. Open the trip and check its destination, or add the country to Atlas by hand. Support can help if there are many.

Edge cases

  • If the commit fails part way through, the whole batch is rolled back.
  • A trip that has other records in it survives an undo, and is reported as such.

Still stuck?

If your question is about your own account, a booking or a payment, Support can see your account and this page cannot.

Contact Carreh Support