How Carreh works

Straight answers about trips, travel passes, Logg, Atlas, imports, Premium and your account, including how they fit together, which is where most surprises come from.

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Answered from Carreh’s published help articles.
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What is free and what needs Premium

Logg, Atlas, group trips and chats, booking imports by email, travel passes, Wrapped, Rewards and standard flight reminders are free. Premium adds live travel intelligence, Carreh Advisor with its trip builder, travel history import, Friend Trips, unlimited Save From Social, Travel Insights and an eSIM discount.

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What it is

The line between free and Premium, in one place.

What it does

  • Free: Logg trips and bookings. Atlas. Group trips and chats. Forwarding booking confirmations by email. Travel passes and boarding passes. Wrapped. Carreh Rewards and Carreh Euros. Standard flight reminders and the schedule of your flights. Your next boarding pass on Apple Watch. The first three Save From Social imports. Questions about a flight you have already paid for.
  • Premium: live flight alerts, live details on your lock screen (the live gate, check-in desk, baggage belt and actual times), inbound aircraft, Carreh Flight Outlook, Airport Intelligence, Connection Assistant, the live half of Journey Intelligence, Carreh Advisor with its trip builder, Show to Local, travel history import, Friend Trips, unlimited Save From Social, Travel Insights, your Travel Personality Profile, and an eSIM discount.

What it does not do

  • Premium does not unlock flight booking. Carreh does not offer hotel booking, car rental or airport transfers.
  • There is no free trial of Premium.

What you need first

Nothing to use the free features.

How it connects to the rest of Carreh

The Premium article, and each feature article, which states its own position.

Who can use it

Everyone.

Premium

This article is the summary of what Premium adds.

Common questions

Do I need Premium to keep my trips?
No. Logg and Atlas are free, and nothing is removed if Premium lapses.
Do I need Premium to add a boarding pass?
No. Travel passes are free.
Do I need Premium to forward a booking email?
No. That import is free. The travel history file import is the Premium one.

Still stuck?

If your question is about your own account, a booking or a payment, Support can see your account and this page cannot.

Contact Carreh Support