Your Carreh account
One Carreh account works across the iPhone app, the Android app and the website. Everything is held against the account, not the handset, so signing in on a new device brings your trips, Atlas, passes and Premium with you.
iPhoneAndroidWeb
What it is
The single account behind the apps and the website.
What it does
- Signs in on iOS, Android and carreh.com with the same account.
- Carries trips, bookings, Atlas, travel passes, saved places, rewards and Premium across devices.
- Supports signing in with email, Apple or Google. The same email address always opens the same account.
- Flight Board uses the same Carreh account.
What it does not do
- It does not keep anything only on the handset.
- It does not need a separate account per platform.
What you need first
An email address.
How it connects to the rest of Carreh
Everything. Premium entitlement, Logg, Atlas and rewards are all held on the account.
Who can use it
Anyone outside the restricted regions.
Premium
Not required to have an account.
Platforms
iOS, Android and the website.
Common questions
- I got a new phone. Will I lose my trips?
- No. Sign in with the same account and everything is there.
- Do I need a separate account for Android and iPhone?
- No. One account works on both.
- I signed in with Apple and now cannot find my account.
- If you chose Hide My Email when signing in with Apple, Apple gives Carreh a private address, so that sign-in becomes a separate account. Sign in with Apple again and share your email, or use the method you first registered with. Contact Support if you think this has happened.
Common problems
- Everything looks empty after signing in.
- Most often a second account was created by signing in with Apple and Hide My Email, which gives Carreh a different address. Sign out and sign in the way you originally registered. Contact Support if it persists.